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Sending an update to every phone

One message to everyone who has your card: holiday hours, a new service, a thank you.

An update is one message, sent once, to every phone that has one of your cards. Use it for holiday hours, a new service, a price change, or a plain thank you.

Write it on the Messages page under Update, pick which card it goes to, and send. It goes out in the same 8am to 7pm window as the follow-ups, so a late-night send waits until the morning.

You can send one update a week per business. That is deliberate: a card that pings people too often gets removed, and a removed card is gone for good.

Updates are part of Pro.

Still stuck? Email hello@echocard.co and a person replies.