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Invoices, your card details and failed payments

Billing lives in Stripe. Invoices, the card on file and cancelling are all there.

Payments are handled by Stripe, and we never see your card number. On the Account page, Invoices and billing opens your Stripe billing page, where you can download every invoice, change the card on file, or cancel.

Pro is billed monthly in US dollars. Your bank converts it, and may add its usual fee for a foreign currency.

If a payment fails, Stripe retries it over the following days and emails you. Pro carries on while it retries. If it still cannot take the payment, Pro ends and the account moves to Free; update the card in Stripe and upgrade again to carry on.

Still stuck? Email hello@echocard.co and a person replies.